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Employment
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ADMINISTRATION
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Franchised dealers employ a variety of administrative staff necessary to support and coordinate
operations. Competitive pay and opportunity for advancement are available to office managers,
comptrollers, secretaries, accounting managers & clerks, cashiers, warranty administrators,
receptionists, and more.
All administrative positions require excellent time and business management, communication,
and computer skills.
Computers are used extensively in auto dealerships to assist in record keeping and accounting,
pre-owned and new vehicle sales, finance and insurance sales, parts inventory management and
repair order scheduling.
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The OFFICE MANAGER is responsible for organizing, supervising and coordinating administrative
operations. This includes payroll, accounts payable and receivable, inventory control, benefits
management and human resources. Often he or she has worked their way up from an entry level
position.
The CONTROLLER is a member of the senior management team and is usually a Chartered Accountant,
Certified Management Accountant, or Certified General Accountant - all of which require
university or college education. He or she is responsible for the overall financial picture
of the dealership including: budgeting, financing, tax management, investments, and more.
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