Dealerships have the most up-to-date service training.
By the time new systems and new models appear in the showrooms, manufacturers have already provided the latest training programs for dealership service technicians. Dealership service departments are the manufacturers' top priority for updated repair techniques.

• Dealerships have the best-trained technicians. Dealers employ the largest group of independently certified technicians. That's because dealerships offer top pay and benefits. Skilled technicians take pride in their knowledge and seek challenges with the newest technology.
• Dealerships have the best tools and diagnostic equipment. Manufacturers require dealers to have special tools and the latest diagnostic equipment so warranty work and repairs can be performed properly and quickly.
• Dealerships have the latest technical information. Manufacturers constantly update the procedures in their service manuals through regular advisory bulletins. A new diagnostic procedure can help a dealership technician pinpoint a faulty part, while a shop still using an old procedure may have to troubleshoot by trial and error. Special phone lines allow dealer technicians to consult with experts at the manufacturer's headquarters.
• Dealerships have the latest original equipment parts. The manufacturer's parts available from dealers are the right ones for your car or truck. They fit and perform best because they're the same as those that went into your vehicle when it was built. Sometimes a new part becomes available to solve a particular problem. A dealership service department will know about it and have it first. An independent repair shop may have a stock of the old parts to use up, or its independent parts supplier may not have changed the part's design. Dealerships are linked by computer networks, so they often can get a part quickly from another dealer.
• Dealerships stand behind repairs. Because they use the proper equipment and parts, many dealers can provide guarantees on repairs. Then you have the dealership's warranty on service as well as the car maker's warranty on the replacement part.